Privacy Policy

Website Privacy Statement

Families for Children is committed to protecting your privacy when using this web site.

This statement explains how we use information you give us and the ways in which we protect your privacy. We may be required to change it from time to time so we recommend checking this statement occasionally.

This privacy statement applies only to our web site. Wherever we link to other sites not covered by this privacy statement we will title links appropriately so the user is aware that they are being forwarded to a third party site.

The Data Protection Act (1998). The DPA will be superseded by the EU General Data Protection Regulation (GDPR)

We treat all personal information (which means any data from which you can be identified, including your name, address, e-mail address etc.) that you provide to us, or that we obtain from you, in accordance with the provisions of the Data Protection Act. Under this Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We also maintain log files that allow us to record visitors’ use of the site. Log files provide us with statistical information on how people use the site and what content people are viewing. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

Currently, all organisations in the UK that collect, process or store personal information must comply with the Data Protection Act (1998). The DPA will be superseded by the EU General Data Protection Regulation (GDPR) on 25 May 2018.

Among other stipulations, the GDPR introduces new rules on international data transfers, documenting data processing activities, performing data protection impact assessments and appointing data protection officers. It also mandates notifying the local data protection authority (in the UK, the Information Commissioner’s Office) within 72 hours of a breach’s discovery.

The Data Protection Act 1998 and GDPR can be reviewed at The Information Commissioner’s Office web site at http://www.ico.gov.uk

The information we collect

We collect personal data from any e-mails which you send to us or requests for information via our enquiry forms which is collated on our in-house database. This includes:

  • name and age;
  • contact information including email address and phone number;
  • demographic information such as postcode and county
  • other information, subject to it being demonstrated as being of relevance.

How the Data will be used

The personal data we collect will in most instances be specifically used to respond to an enquiry or information request or to provide you with a service you have requested or for any other purposes to which you have given your consent.

We may use the information to improve our products and services.

We may periodically send emails or post about our services as well as events/news items that we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.

Occasionally it may be used to allow us to develop our site to enhance the on-line experience of our users.

We never pass your personal information to any other parties unless we have first obtained your express permission to do so. If this is the case, we will state who these carefully selected third parties are so you can make an informed decision before granting your permission. You will always be offered the choice to opt out.
Your personal information will be used only for the purposes of communicating with you in relation to our goods or services, to enable us to review, develop and improve the services we offer.

Use of cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We only set first party cookies that aid in your use of the site and Google Analytics cookies which track web use but DO NOT collect any personal user data.

Disclosure of user’s personal data to third parties

We do not disclose your personal data to any third parties without your permission except insofar as you have consented to such disclosure or we are required to do so by law for information such as a court order, witness summons, or complaint from governmental authorities.

Keeping you data secure

We have put in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

Only authorised employees will have access to your personal information. All employees who have access to your personal data are contractually obliged to respect the confidentiality of your personal data.

While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.

Controlling your personal information

You have the right to request a copy of the information we hold on you. You may also request amendments to any personal data that we are holding about you which is factually inaccurate.

To request a copy of your personal information, contact us using the details below. There may be a fee involved in providing this data and you will be expected to provide proof of identity. Insofar as the law permits, however, we reserve the right to refuse to provide you with information. In this eventuality we will give you reasons for this refusal.

If you have any other questions or concerns about our privacy statement and practices please contact us at info@familliesforchildren.org.uk